Privacy Policy

GuateTrip is committed to protecting the privacy of its users. This privacy policy explains how we collect, use, share and protect your personal information.

By using our website, you accept the practices described in this policy.

2.1 Data you provide

• First and last name
• Email address
• Phone number
• Booking information (dates, destinations, preferences)
• Messages and communications with our team

2.2 Automatically collected data

• IP address
• Browser type and operating system
• Pages visited and visit duration
• Cookie data (see our Cookie Policy)
• Referrer (site you came from)

We use your personal data to:

• Process your booking and contact requests
• Send you confirmations and information about your trip
• Improve our services and your user experience
• Send you newsletters and promotional offers (with your consent)
• Analyze website usage
• Comply with our legal obligations
• Prevent fraud and ensure security

We never sell your personal data. We may share your information with:

• Service providers: Hotels, tour guides, carriers necessary for organizing your trip
• Technical partners: Web hosting, email services, analytics tools
• Legal authorities: If required by law or to protect our rights

All our partners are required to respect the confidentiality of your data.

We retain your personal data as long as necessary to:

• Provide our services
• Comply with our legal and accounting obligations
• Resolve potential disputes

Generally, we retain your data for 3 years after your last interaction with us, unless otherwise required by law.

In accordance with data protection laws, you have the following rights:

• Right of access: Obtain a copy of your personal data
• Right of rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data
• Right to restriction: Limit the processing of your data
• Right to portability: Receive your data in a structured format
• Right to object: Object to the processing of your data
• Right to withdraw consent: At any time

To exercise these rights, contact us at: privacy@guatetrip.com

We implement appropriate technical and organizational security measures to protect your data against:

• Unauthorized access
• Disclosure
• Modification
• Destruction

However, no transmission over the Internet is completely secure. We cannot guarantee absolute security of your data.

Our site uses cookies to improve your experience. For more information, see our Cookie Policy.

Our site may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

We may modify this privacy policy at any time. Changes will be posted on this page with a new update date.

We encourage you to regularly consult this page to stay informed.

For any questions regarding this privacy policy or your personal data:

Email: privacy@guatetrip.com

Phone: +502 1234 5678

Address: Guatemala City, Guatemala